At Books 'An More, we take your privacy seriously. This Personal Data Policy outlines how we collect, use, store, and protect your personal information when you browse or shop on booksanmore.com. We are committed to transparency, respect for your privacy, and compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect only the information necessary to provide you with a safe and efficient shopping experience. This may include:
Name
Email address
Shipping and billing addresses
Phone number (optional)
Payment information (processed securely by third-party providers — we do not store your full payment details)
Order history and preferences
IP address and browser/device information (used for site functionality and analytics)
We do not collect sensitive personal data such as government-issued identification numbers, financial account access, or biometric data.
We use your information to:
Process and fulfill your orders
Communicate with you regarding orders, support requests, or delivery updates
Send marketing emails (only if you’ve opted in)
Provide personalized recommendations and product listings
Improve website functionality and user experience
Comply with legal obligations
We never sell, rent, or trade your personal information to third parties.
Books 'An More uses secure servers, encryption protocols, and modern website infrastructure to protect your personal data. We also partner only with trusted payment processors and service providers that meet stringent security standards.
Access to customer data is restricted to authorized team members and only when necessary to perform order processing, customer service, or technical support.
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Withdraw consent from marketing communications at any time
Request deletion of your data (subject to retention requirements for tax and legal compliance)
To make any of the above requests, please email: [email protected]
We use cookies and similar technologies to improve website performance, personalize content, and track basic usage analytics. You may disable cookies in your browser settings, though this may impact certain features of the site.
Analytics tools (such as Google Analytics) are used to gather anonymized, aggregated data about how visitors use our site. This information helps us improve user experience and website performance.
We may share limited data with third-party services to help us operate our website and fulfill orders. These providers may include:
Payment gateways
Shipping providers
Email marketing platforms
Website hosting and analytics tools
Each provider is required to maintain privacy and security protections in line with Canadian privacy law.
We retain order-related information for at least 7 years to comply with legal, tax, and regulatory obligations. Marketing and account information is retained as long as your account is active or until you request removal.
We may update this Personal Data Policy from time to time to reflect changes in legal requirements, operational needs, or site functionality. Updates will be posted on this page with a revised "Effective Date."
For questions or concerns regarding your personal data, please contact:
Privacy Officer
Books 'An More
Email: [email protected]