You can reach us anytime at: [email protected]
We aim to respond to all emails within 1 business day.
Monday to Friday: 9:00 AM – 5:00 PM EST
Closed on weekends and statutory holidays.
If you’re reaching out about an existing order, please include the following details in your email to help us assist you faster:
Order number
Name used at checkout
Email address associated with the order
A short description of the issue (e.g. delivery delay, missing item, incorrect book)
Our team will review and get back to you as quickly as possible with a clear and helpful update.
We’re always adding new titles to our collection. If there’s a book you’re trying to find—especially from a Canadian author or small publisher—let us know. We’ll do our best to source it or add it to our upcoming list.
Have a suggestion for a category? Want to share a great experience—or let us know how we can improve? We welcome your feedback. We’re readers too, and we’re building this bookstore for people like you.